BBPOS Chipper Reader Setup

by Abigail Leaman - June 11, 2021

With the Terminal for Stripe and WooCommerce plugin, you can use a BBPOS Chipper reader to perform in-person credit card transactions directly from your e-commerce site in WordPress. In this Setup guide, we’ll walk you through connecting your website to the Arcane POS mobile application, connecting your BBPOS Chipper reader to the mobile app, and performing a transaction.

You should have already installed the WooCommerce and WooCommerce Stripe Gateway plugins on your WordPress site, as well as the Terminal for Stripe and WooCommerce plugin. If you haven’t installed and activated the Terminal plugin, please select the appropriate button below to see the installation and configuration guide for the applicable version. You won’t be able to set up or operate your reader until you have completed all necessary steps from the plugin setup guide.

FREEPRO

Connecting your WordPress site to the Arcane POS mobile application 

Since the BBPOS Chipper is not a web-based device (it is Bluetooth connected via the iOS/Android mobile SDKs for native applications), our mobile application is required to operate the device with your WordPress site. Before you can perform a transaction, you will need to connect your website to the Arcane POS mobile application. You will only need to do this setup once.

  1. Download and open the Arcane POS mobile application. *Note: While the Android app is publicly available on the play store, the iOS version of the app is currently only available by invitation through TestFlight.
  2. In the app settings, enter a) your website’s domain in domain format (i.e., domain.com) and b) your WordPress Admin user e-mail and password. (PRO license holders should use an e-mail account that has been given license access in the Arcane Manage Users dashboard and include their registration code for reduced fees.)
  3. Click ‘Save Settings.’ This will redirect you to the shop page, where all of your products are listed. If they do not load instantly, just close the app and reopen it so the cache is able to rebuild.

Completing a transaction with the BBPOS Chipper reader

  1. To add an item to your cart, click ‘Add to Cart’ on the item, or ‘Select Variant’ for variable products. In the modal, you can then click the variant to select it and subsequently click ‘Add to Cart’ to continue.
  2. Once you are satisfied with your cart, click the cart icon. Then, click ‘Check Out.’
  3. At checkout, you will have two button options for the three possible payment modes:
    1. ‘Pay Cash’ allows you to automatically mark an order as paid.
    2. ‘Process Card’ loads options for ‘Manual Entry’ via pin-pad, or ‘Card Present’ payment via the BBPOS chipper. Select ‘Process Card’ and then ‘Card Present’ to use the BBPOS device.
  4. Power on BBPOS Chipper reader by pressing and releasing power button. If the device times out after 5 minutes, you can press the power button once to wake it up.
  5. Turn the reader over and find its serial number in the bottom left corner.
  6. On your mobile device, open the Bluetooth menu and scan for devices. Your reader will appear as the serial code found in Step 5. Click to pair your device with the BBPOS chipper.
  7. Once paired, return to the Arcane POS app and click the ‘Discover’ button. You can also access this button from the left navigation. This will cause the serial number to appear on the screen.
  8. Once it appears, click on the serial number to complete the connection. This may take a few minutes. Upon successful connection, you will see a message indicating that the ‘Reader is Connected.’

*Note: Steps 4-8 will have to be completed any time the Bluetooth connection between the reader and your mobile device is disrupted. When performing multiple transactions in one session without disabling Bluetooth or turning off your device, these steps will only be required once.

  1. Now, you can click ‘Make Payment,’ follow the prompts on your mobile device, and complete the transaction.

The BBPOS Chipper reader setup procedure is now complete. You are now ready to start using your reader to perform in-person credit card transactions for your business, directly from your WordPress site.