by Mike Ricotta - August 13, 2021
Now that you’ve purchased your BBPOS Wise POS E reader from stripe.com, it’s time to setup and start using your device with WooCommerce. In this guide, we’ll walk you through connecting your reader to Wi-Fi, registering your reader, and completing a transaction.
You should have already installed the WooCommerce and WooCommerce Stripe Gateway plugins on your WordPress site, as well as the Terminal for Stripe and WooCommerce plugin. If you haven’t installed and activated the Terminal plugin, please select the appropriate button below to see the installation and configuration guide for the applicable version. Our free article explains how to install and setup the FREE Terminal for Stripe and WooCommerce, while our pro article covers how to install and setup the PRO Terminal for Stripe and WooCommerce. You won’t be able to setup or operate your reader until you have completed all necessary steps from the plugin setup guide.
Now that your device is registered, you are ready to start performing credit card transactions using the BBPOS Wise POS E reader.
If the card is declined, the transaction is cancelled by the cashier by pressing ‘esc’, or there is no activity for 30 seconds, the reader will deactivate, the order will cancel, and the terminal will exit waiting mode. Once the payment has gone through, the transaction will be complete.
(a) First try changing your network’s IPV4 DNS to cloudflare or windows then re-test. Here’s a quick guide on how to do this: https://www.wikihow.tech/Change-Your-Windows-DNS. Again, this is specific to your network, it’s not related to us, so if you need assistance with this, please consult a qualified local individual.
(b) Secondly try changing to a different network. We’ve seen situations where some routers disallow access regardless of your network DNS, so you have to explicitly whitelist the private IP on the router. Again, this is specific to your network and extremely rare, so if you need assistance with this, please consult a qualified local individual. Our engineers will not make changes to your home or business routers.
The BBPOS Wise POS E setup procedure is now complete. You are now ready to start using your reader to perform in-person credit card transactions for your business, directly from your WordPress site.